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I just wanted to thank you for the monthly newsletter full of good tips and information! I really appreciate receiving it. You all do a great job and I appreciate you and the staff. Kirk has been helpful with my water-testing dilemma and I think a new pack of testing strips might make a difference. V.S. Defiance

I just wanted to take a moment to tell you how grateful we are to Shelby. His time and knowledge have been so beneficial to us in helping us decide what is right for our family and what we need. We are VERY happy with the service we have gotten from Shelby. Your news letters are very well put together and very informative. I am excited to attend the upcoming 'pool school' as well. We look forward to working with Defiance Pools in the future! Thank you! V.A.

My hot tub was leaking from the pump. I called and the repair techs were out the next day and got me up and running again. We had a discussion on the sanitizer I was using and about the problems it was causing. Went to store and Loretta worked with my friend and myself on changing to a more echo friendly sanitizer and love it so far. Loretta is a great person to work with and just want to say thank you for all the help I received. Love my hot tub and miss it when there are problems.
Thanks M.P. Paulding

Employees of Defiance Water Rec,
I just want to say a big thank you for all your help, knowledge, and kindness. My husband and I purchased a used spa this past fall ( to see if we would really use it first before we purchased a new one)...and there is much more to owning a spa than I first realized! Thank you for all your help and continued help. When we are ready to purchase a new spa we will definitely be purchasing through you.

Thanks again,
K. W.
P.S. and I also love the newsletters...great job!

I was very pleased with the service I got when the pump went out on my above ground pool. I thought they did a nice job of connecting everything and making sure it didn't leak. They installed pipe connections with my permission in order to stop a tiny leak. I feel pretty confident that I am going to get knowledgeable people and good service when I need it.
B.H. Bryan, OH

"We love the NEWSLETTERS! They are so helpful and informative. You guys do an awesome job in all aspects! So thankful we bought the pool from Defiance Water Recreation in June 2010. We also love our hot tub.Thank you for being so patient with me as I learned to properly care for our pool. Special thanks to Loretta, Kirk & Pam for all you do."
Amy Q.-- Continental, OH

"A great bunch of people-did a fantastic job installing our inground pool and explaining how to use and enjoy! I tell all how much we enjoyed our fun in our backyard and look forward to many years of fun! Thank you!!"
Shannon W. --West Unity, OH

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